2023 Pulse Results

The first survey saw a huge response with 158 individual respondents from 14 industries. Planners (33%) and Certifiers (26%) were amongst the professions most represented. 

Significantly, more than half of respondents (59%) had multiple or large-scale interactions with the NSW Planning System in the twelve months prior to undertaking the survey, increasing the validity of their experiences with the system as more than a one-off interaction. 

When asked the area of the Planning System people interact with, over 89% had interactions with more than one component, the planning portal (26%) and complying development (17%) components rated highest identified.